Privacy Policy

Privacy Policy

 

Thank you for visiting Ptglam. We want you to know that your privacy is important to us. Ptglam was founded by consumers just like you, so we treat our customers the way we would like to be treated, and we strive to ensure your experience with Ptglam is one that you will want to repeat and share with your friends. Part of our commitment to you is to respect and protect your privacy and the personal information you may provide to us. The information below is designed to inform you of what information we collect, why we collect such information, and how we use the information we collect. This Privacy Policy applies to your use of our website and website features. This Privacy Policy is incorporated into our Terms of Service. 

By using our Services, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes. Please note that this Privacy Policy does not apply to third party websites (“Third Party Services”), such as Facebook, Twitter, Pinterest, Instagram, TikTok and Google, that we do not own or control, even if you access them through our Services. We try to work only with Third Party Services that share our respect for your privacy, but we cannot take responsibility for their practices, content, or privacy policies. We encourage you to carefully review the privacy policies of any Third Party Services you access so that you know how they will collect, use, and share your information.

We update this Privacy Policy from time to time. We recommend that you regularly check this page to ensure that you have read the most recent version.

WHAT INFORMATION DOES PTGLAM COLLECT?

Information You Provide: Ptglam collects personal information about you when you interact with our Services, including when you create an account, join our mailing list, make a purchase, or engage in an online chat with our customer service representatives. The information we may collect includes:

  • first and last name;
  • email address;
  • physical address;
  • ring size and information about your jewelry preferences;
  • items you are seeking to purchase;
  • special requests and information that you choose to share with us;

If you make a purchase through our Services, our third-party payment processor service providers may also collect billing information, such as your first and last name, email address, phone number, credit card or debit card number, and billing and shipping addresses.

Information We Automatically Collect: We may automatically collect personal information from your use of our Services, as well as from your interaction with emails that we send to you. The personal information we automatically collect may include your geolocation and other data, including your IP address, browser type, device type, the webpage you visited before coming to our website, pages you visited on our website, time spent on those pages, information you searched for, when and for how long you visited the website, and similar information, which we collect through cookies, beacons, and other technologies. The information we automatically collect will be associated with any personal information that you have provided to us.

HOW PTGLAM USES YOUR PERSONAL INFORMATION

We may use the information we collect about you to:

  • facilitate your shopping experience and transactions, including processing and fulfilling purchases, communicating about orders and their status, and personalizing the customer experience where possible;
  • confirm and track your order;
  • respond to your inquiries and requests;
  • compare and review your personal information for errors, omissions, and accuracy;
  • prevent and detect fraud or abuse;
  • analyze the performance of our Services;
  • understand our customer demographics, preferences, interests, and behavior;
  • provide you with advertisements based on your interests; and;
  • contact you (via email, postal mail, or telephone) regarding products and services (of Ptglam or our partners) that we believe may be of interest to you.

DO WE DISCLOSE THE INFORMATION WE COLLECT TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below.  We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. 

QUESTIONS AND FEEDBACK

Should you have any questions about our privacy practices or this Privacy Policy, please email us at hello@ptglam.com.

TERMS AND CONDITIONS

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

YOUR CONSENT

By using our site, you consent to our privacy policy.

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